SaaS Subscription Agreement template

Hosted software access, fees, acceptable use, customer data, and renewal for a SaaS subscription.


What this contract contains

Preamble and parties.In the creator you enter each party, pick whether you are selling or buying the software, and set the effective date. Names the subscription and each party as Vendor or Customer. Choose your side in the creator.
Access.In the creator you name the product. The vendor keeps ownership of the service. Grants a limited right to use the hosted service for internal business during the term.
Fees and term.You type fees, choose 12, 24, or 36 months, and turn auto-renewal on or off. Sets subscription fees, the initial term, and whether the subscription auto-renews.
Acceptable use and customer data. Limits misuse of the service and keeps customer data with the customer. A separate DPA covers personal data.
Limitation of liability. Caps most claims at fees paid in the prior 12 months, with standard carve-outs.
Governing law.Governing law and venue decide which state’s rules apply and where a dispute must be filed, or whether it goes to arbitration instead. In the creator you pick a listed jurisdiction or enter another, then choose court or arbitration so the sample is not locked to a default state. Sets the state law that governs the SaaS subscription agreement and where disputes must be brought. Choose the jurisdiction in the creator.
General. Covers assignment limits, waiver rules, severability, entire agreement language, notices, and counterpart or electronic-signature execution language.
Signature blocks. Authorized signatory and title lines for each party, ready for wet-ink or e-signature fields.

Frequently asked questions

When should I use a SaaS subscription agreement?

Use a SaaS subscription agreement when you are selling or buying hosted software on a renewable term. An MSA plus order form is better when you expect many negotiated orders. A software license is the better fit for installed software.

SaaS agreement or MSA?

A subscription agreement is the standing terms for access and fees. An MSA is the framework when later order forms will keep attaching without rewriting legal terms. For the software-sales paper stack, see how to write an MSA for selling software.

Can I download this SaaS subscription agreement template?

Yes. Use Download .docx to get a Word file with placeholders such as [Party A] and [Effective Date]. You can edit it in Word or Google Docs, or create a filled-in version in the free contract creator.

Is the sample legally binding as shown?

No. Placeholder sample text is a starting point. It becomes an agreement for your deal after you fill in the details—manually or in the free contract creator—and the parties sign.

When should I use the free contract creator instead of editing the file?

Use the free contract creator if you want guided choices for who you are, the product, fees, initial term, auto-renewal, and governing law, without hunting through every blank yourself.

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