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Confidentiality

Commercial

  • Master Services Agreement (MSA): A master services agreement establishes the overarching legal framework for an ongoing customer and service-provider relationship: liability, intellectual property, confidentiality, payment mechanics, warranties, indemnity, termination, and dispute resolution. Future projects then attach as statements of work or order forms without renegotiating the full boilerplate each time.

    Sources: Nolo: What is a master service agreement?

  • Statement of Work (SOW): A statement of work is the project-specific companion to an MSA. It defines scope of work, deliverables, acceptance criteria, milestones, timeline, fees, and responsibilities for a single engagement so commercial details stay clear while the MSA holds the standing legal terms.

    Sources: Nolo: Master service agreements and SOWs

  • Services Agreement (SA): A services agreement (professional services contract) sets the commercial and legal terms for delivering consulting, creative, technical, or other business services in a single engagement: scope, fees, timelines, IP ownership, confidentiality, warranties, and termination when a full MSA and SOW stack is not needed.

    Sources: Nolo: Master service agreements overview

  • Order Form (OF): An order form (sometimes called a work order or ordering document) sits under an MSA to lock SKUs, quantities, pricing, subscription terms, start dates, and commercial options for a purchase. It speeds SaaS and services sales by keeping product and price details out of the master legal terms.

    Sources: Nolo: Master service agreements and related work orders

  • Pilot Agreement (Pilot): A pilot agreement (proof-of-concept or evaluation agreement) covers a time-boxed trial of a product or service before a full MSA or subscription. Typical terms include pilot scope, success criteria, limited licenses, data use, confidentiality, fees or fee waivers, and conversion to a production contract.

    Sources: Nolo: Framework contracting for multi-phase engagements

Privacy

Deal docs

  • Letter of Intent (LOI): A letter of intent captures preliminary deal terms before a definitive purchase, investment, or commercial agreement. Core commercial terms are often non-binding, while confidentiality, exclusivity, and expense allocation are frequently binding so parties can diligence and negotiate without prematurely locking the full deal.

    Sources: Baker McKenzie: Preliminary documents (letters of intent)

  • Term Sheet (TS): A term sheet summarizes headline economics and legal points (valuation, price, governance, closing conditions, and key covenants) that will guide a definitive agreement. Like an LOI, it is usually mostly non-binding except for selected negotiation protections such as confidentiality and exclusivity.

    Sources: Baker McKenzie: Preliminary documents (term sheets and LOIs)

Workforce

Amendments

  • Contract Amendment (Amendment): A contract amendment (modification) updates an existing signed agreement: fee changes, renewals, scope expansions, party changes, or corrected terms. Written amendments keep the original contract intact while documenting what changed, when it takes effect, and which provisions remain in force.

    Sources: Cornell LII: Contract modification; Cornell LII: Amend

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